The Process

From Your First Visit
to Your Door

A transparent, physician-supervised process — from intake to delivery. No charge until your clinician approves.

5–7 Days Intake to Delivery Physician-Supervised No Charge Until Approved
Step by Step

Every Step, Explained

1

Complete Medical Intake

Our intake form takes about 5 minutes to complete. It's secure, HIPAA-compliant, and there is no charge at this stage. You won't be asked for a credit card until after your clinician approves.

What to Expect

  • Secure HIPAA-compliant form
  • No credit card required yet
  • Takes approximately 5 minutes
  • Submitted directly to your clinician

What We Ask

  • Health history and current medications
  • Weight, height, and relevant vitals
  • Treatment goals and preferences
  • Any prior GLP-1 or peptide experience
2

Clinician Review

A board-certified licensed clinician reviews your intake within 24–48 hours. There are no automated approvals — every intake is reviewed by a human provider who evaluates your specific case against clinical criteria.

Approved
Prescription issued to pharmacy
Questions
Clinician follows up for clarification
Not Approved
No charge — explanation provided
3

Prescription & Compounding

Once approved, your prescription is transmitted to Mycelium Pharmacy, our licensed 503A compounding partner. Your medication is prepared to your exact clinician-specified formulation — not pulled off a pre-made shelf.

A
Prescription received by licensed pharmacist
B
Pharmaceutical-grade ingredients sourced and verified
C
Compounded in USP 797-compliant sterile cleanroom
D
Quality check and potency release before shipping
Our Pharmacy Partner

Compounded by Mycelium Pharmacy

All Performance Health medications are compounded by Mycelium Pharmacy, our licensed 503a partner. Their standards:

USP
USP 797 Sterile
All injectable compounds prepared in a USP 797-compliant sterile cleanroom environment.
FDA
FDA-Registered
Facility registered with the FDA. All compounded products meet federal regulatory requirements.
503A
503A Licensed
Licensed under federal 503A compounding pharmacy law. Prescription required for every dispensed compound.
PCAB
PCAB Accredited
Pharmacy Compounding Accreditation Board — the gold standard for compounding pharmacy quality assurance.
4

Quality, Packaging & Shipping

After quality release, your order is packaged for temperature-controlled shipping and dispatched within 2–3 business days. Discreet packaging — nothing on the outside indicates the contents.

Quality Standards

  • Temperature-controlled cold chain
  • Tamper-evident packaging
  • Lot number and expiry labeled
  • Tracking number provided by email

What's in Your Package

  • Your compounded medication vial(s)
  • Syringes and alcohol swabs
  • Clinician administration instructions
  • Refill and follow-up information
2–3
Business Days

Standard delivery after pharmacy release. All shipments are temperature-controlled and fully tracked.

5

Ongoing Care & Refills

Performance Health is designed for ongoing treatment. Your prescribing clinician reviews your case at every refill — adjusting dose, modifying formulation, or refining your protocol based on your response.

  • Auto-refill available — ships before you run out
  • Clinician-adjustable dosing at each refill cycle
  • Pause or cancel anytime — no long-term contracts
  • Secure messaging available for questions between refills
  • Ongoing monitoring by your prescribing clinician
503A Licensed
Compounding pharmacy partner
FDA-Registered
Facility & formulation
Licensed All 50 States
Ships nationwide
Board-Certified Providers
Every intake reviewed
Questions

Frequently Asked Questions

How long does the full process take?
Most patients receive their first shipment within 5–7 business days of completing their intake form. Timeline: intake submission (same day) → clinician review (24–48h) → pharmacy compounding (1–2 days) → shipping (2–3 days).
When am I charged?
Payment is only collected after clinician approval. You complete your intake and receive a decision first — no credit card is required until you've been approved and decided to proceed.
What happens if I'm not approved?
If our clinician determines that the requested therapy is not appropriate for your situation, you will not be charged. You'll receive a clear explanation of the decision and are welcome to re-apply if your circumstances change.
Can I speak with a clinician before starting?
The intake form is the primary consultation mechanism. After submitting, your assigned clinician may reach out with follow-up questions via secure message if clarification is needed.
How do refills work?
Refills are authorized by your prescribing clinician at each cycle. You can opt into auto-refill so your next shipment is prepared before you run out, or manage refills manually. Your clinician reviews your case at each refill and can adjust your dose or formulation as needed.

Start Your Protocol Today

No charge until approved. Clinician review within 24–48 hours.